End-to-end I.T.
No gaps.

Message us in Slack, Teams, or email and get a real human in real time. No bots, no ticket black holes, no tiered handoffs, no making you explain it twice. We meet you where you already work and we stay until the problem is actually solved.

• ✓ Real time support via Slack, Teams, or email
• ✓ Mac, Windows, and Linux
• ✓ No portals, no script readers, no runaround
• ✓ Proactive monitoring and pattern recognition
• ✓ Onsite support in Denver, NYC, Seattle, and Greensboro

At some point I.T. stops being a support function and starts being a strategy problem. We own the roadmap, sit in your planning meetings, manage your vendors and budget, and drive your security and compliance programs. The Fractional I.T. Director sets the strategy. The FieldGuide team behind them executes it. Same brain, same team, no gap in the middle.

• ✓ I.T. roadmapping aligned to business goals
• ✓ Budget planning, forecasting, and vendor management
• ✓ Security and compliance program ownership
• ✓ Planning cycle participation, OKRs, offsites, board reporting
• ✓ Strategy through execution, in one team

Some problems need more than a ticket. They need a specialist who's seen it before. Our Programs and Strategy team handles migrations, identity architecture, compliance programs, AI integration, and the complex and niche work that requires a different level of expertise. More often than not, clients didn't know they needed this work when we started talking. We spotted the gap. That's the job.

• ✓ Identity providers, SAML, SSO, and conditional access architecture
• ✓ Platform migrations like Microsoft 365 to Google Workspace
• ✓ MDM configuration, deployment, and ongoing maintenance
• ✓ Compliance programs and audit execution
• ✓ Practical AI integration into real workflows

We handle the hardware, the licenses, and the logistics so you can focus on your people. New hire starting Monday? Everything is ready before they open their laptop. Someone leaving Friday? Access removed, accounts closed, no loose ends.

• ✓ Day one ready device and account setup
• ✓ Manual or automated provisioning
• ✓ Instant access revocation across your entire stack
• ✓ Hardware recovery and secure device wipe
• ✓ Audit ready documentation for every transition

We manage your fleet in the tools you already have, or help you find the right ones. No forcing you into our MDM, no lock-in. Whether you're running Addigy for Mac, NinjaOne for Windows, or something you already had in place, we configure it, manage it, and keep it running. When you leave us, everything goes with you.

• ✓ Addigy, NinjaOne, or whatever MDM you're already running
• ✓ Device inventory, encryption, and remote wipe
• ✓ Zero-touch deployment and secure storage
• ✓ Audit ready reporting for SOC 2 and HIPAA
• ✓ No forced migrations, no lock-in

We'd rather you find out now. We build a security posture that fits your company, your industry, and your actual risk. No forcing you into specific tools. No selling you coverage you don't need. CrowdStrike Falcon for EDR, KnowBe4 for security awareness training, or whatever fits best.

• ✓ Endpoint detection and response (EDR)
• ✓ Threat monitoring and incident response
• ✓ Identity and access hardening, MFA, and conditional access
• ✓ Security awareness training and phishing simulations
• ✓ Policy development and enforcement

We get you audit-ready, get you through the audit, and keep you there. We work across SOC 2, HIPAA, ISO 27001, and other frameworks. We coordinate with your HR team, engineering team, and leadership so compliance doesn't stall because nobody owns the cross-functional piece.

• ✓ SOC 2 Type I and Type II readiness
• ✓ HIPAA and ISO 27001 compliance management
• ✓ Drata or Vanta setup and ongoing management
• ✓ Evidence collection and audit coordination
• ✓ Continuous compliance monitoring between audits

When your space needs work, we own the whole thing from start to finish. Office buildouts, network installs, conference room upgrades, warehouse connectivity. We're the project managers and the installers. When the build is done, our support team takes over. Nothing gets orphaned.

• ✓ Network design, installation, and monitoring
• ✓ Office and warehouse buildouts and moves
• ✓ Conference room AV including Logitech Zoom and Teams rooms
• ✓ ISP procurement and redundancy planning
• ✓ Door access systems, cameras, and temperature monitoring