Privacy Policy
How we collect, use, and protect your information.
Effective Date: March 19, 2026 · Last Updated: March 19, 2026
FieldGuide IT ("FieldGuide," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website at fieldguide.it, use our applications, or interact with our services.
For questions or concerns about this policy, contact us at privacy@fieldguide.it or hello@fieldguide.it.
1. Information We Collect
We collect the following types of personal information:
Information You Provide Directly
- Contact information: name, email address, phone number, and company name submitted through our contact form or other communications
- Account information: login credentials and profile details for users of our applications
- Communications: messages, inquiries, and feedback you send to us
Information Collected Automatically
- Device and browser information: IP address, browser type, operating system, device identifiers
- Usage data: pages visited, time spent on pages, referring URLs, and clickstream data
- Cookies and similar technologies: we use cookies, pixels, and similar tracking technologies to collect usage data (see Section 7)
2. How We Collect Information
We collect information through the following methods:
- Contact forms hosted by HubSpot on our website
- Google Analytics 4 (GA4) tracking on our website
- Cookies and similar tracking technologies
- Direct communications via email, phone, or in-person interactions
- User accounts within our applications
3. How We Use Your Information
We use personal information only for the following purposes:
- To respond to inquiries and provide requested information about our services
- To deliver and maintain our applications and services
- To improve our website, applications, and service offerings
- To communicate with you about our services, including updates or changes
- To comply with legal obligations and enforce our agreements
- To detect, prevent, and address technical or security issues
We do not sell your personal information. We do not use your personal information for purposes beyond those stated in this policy.
4. Third Parties Who Receive Your Information
We share personal information with the following third-party service providers, solely for the purposes described in this policy:
- HubSpot: contact form hosting, customer relationship management
- Google Analytics (GA4): website analytics and usage tracking
These third parties are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect your information.
We may also disclose your information if required by law, regulation, legal process, or governmental request.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:
- Contact form submissions are retained in HubSpot for as long as the business relationship is active
- Website analytics data is retained according to our GA4 configuration
- Application account data is retained for the duration of the user's account
When personal information is no longer needed, it is securely deleted or anonymized.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access
You can request a copy of the personal information we hold about you.
Correction
You can request that we correct inaccurate or incomplete personal information. Application users can update their information directly through their account settings.
Deletion
You can request that we delete your personal information. To submit a deletion request, contact us at privacy@fieldguide.it.
Opt-Out of Tracking
You can opt out of analytics tracking by adjusting your browser cookie settings or using browser extensions that block tracking technologies.
To exercise any of these rights, contact us at privacy@fieldguide.it. We will respond to verified requests within 30 days.
7. Cookies and Tracking Technologies
We use the following cookies and tracking technologies:
- Google Analytics 4: collects anonymized usage data to help us understand how visitors use our website. Google's privacy policy applies to data collected by GA4.
- HubSpot: uses cookies to support contact form functionality and track form submissions. HubSpot's privacy policy applies to data processed through their platform.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
Our contact forms include a consent mechanism. By submitting a form, you consent to the collection and processing of the information you provide.
8. Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit
- Access controls based on the principle of least privilege
- Regular security assessments and monitoring
- Employee training on data privacy and security practices
9. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, contact us at: