Your IT Team. At Every Altitude.
Your team has better things to do than IT.
From boots on the ground to big picture, FieldGuide is your complete IT partner. We solve problems. We prevent the next one. We guide your technology as your business evolves.
99.8%
Client satisfaction
Lifetime score, all customers
8 Yrs
Operating across all time zones
1 Team
Accountable for everything
Trusted Across Industries
In Their Words. Not Ours.
"FieldGuide replaced fragmented IT contractors with one accountable team. They are modernizing our infrastructure, stabilizing our warehouses with redundancy, and have built a roadmap that supports our growth."
"Despite being an outsourced provider, FieldGuide has always felt like an internal part of our team. They work with us directly in Slack and have extremely knowledgeable and friendly employees on our cases. It has made me not have to think much about IT for years!"
"Before FieldGuide, IT disruptions constantly pulled me away from my day-to-day work. Now everything runs smoothly; new hires are fully set up on day one, and security is clear and dependable. It's like having an in-house IT department without the overhead. They truly are an extension of my team."
"The team at FieldGuide is great! Their expertise, scrappiness, and service orientation have helped Wild Alaskan scale our fully remote team from a few dozen individuals to more than a hundred across twenty six states. Working directly in our productivity platforms (Slack, Asana, and Google suite) lets FieldGuide function seamlessly as part of the team, providing high-touch onboarding and responsive help-desk support that lets our employees stay focused on driving growth and progress towards our mission."
"As a fully remote company, we depend on responsive, human-centered IT support, and FieldGuide consistently delivers an exceptional employee experience through seamless Slack-based service. From smooth onboarding and proactive device management to dependable SOC 2 support, they combine a hospitality-driven mindset with deep technical expertise in a way that truly feels like an extension of our internal team."
"As an operations person for a distributed studio, I rely on a lot of vendors and partners to help keep our workplace running smoothly. I am probably not supposed to name a favorite but FieldGuide is our most reliable and dependable partner and I cannot imagine growing our business from 12 to 50 with people all across North America without their steadfast partnership. Help and guidance from FieldGuide is always just a Slack message away, and every interaction gives you that warmth of being supported by a friendly human, a rarity these days!"
"Working with FieldGuide IT has been a great experience! They are by far the most positive and hospitable IT team I've engaged, always happy to help no matter what the task or project calls for. They resolve issues from our distributed team through Slack quickly and efficiently, communicate proactively, and can handle anything we throw at them."
Services
Every layer of your IT. Covered.
Strategy
Roadmapping, budgeting, and board-ready reporting. Your fractional Director of IT.
Initiatives
Large-scale projects scoped clearly and delivered on time: migrations, rollouts, modernization.
Operations
Human support right in the tools you already use, like Slack, Teams, or in person. No required portals or ticket black holes.
Compliance
SOC 2, HIPAA, and beyond. We get you audit-ready.
People
Every account provisioned. All access revoked. Every time.
Infrastructure
Networks, servers, and cloud environments, designed, deployed, and maintained.
Great IT starts with great tools. Here are ours.
We've tested and managed hundreds of tools across every kind of company. These partners earned their spot because they're genuinely the best at what they do, not because they pay us to say that. And if you already have tools you love? We'll manage those too.
How It Works
Stupid simple to get started.
01
We meet your team.
A quick kickstart to learn your stack, your pain points, and your goals.
02
We show up where you work.
Slack, Teams, email. From that moment, we're your IT team.
03
We handle everything, and plan what's next.
Support today. Security audit next month. Board presentation next quarter.
Work with a team of techies you actually like.
We intelligently automate tasks behind the scenes. We never automate our interactions with your team.
Let's Talk